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Assistance for Past Due Utility Accounts

We understand that in the current state of emergency many of our residents have been impacted in different ways. We also understand that this can make it challenging for our utility service customers to make their regular monthly payments. If you have a past due utility account and are worried about being able to bring it current, the City of Prosser, along with local agencies, have several options for our customers if they need assistance making their monthly payments.


If you would like to discuss your specific utility account and make payment arrangements, please contact our office at (509)786-2332. We are open Monday-Friday from 8 a.m. to 5 p.m. Currently, our offices are not open to the public but we are happy to help you over the phone.




Benton-Franklin Community Action Committee


The agency has multiple programs available, feel free to visit their website or you can contact them directly at one of their offices listed below for more detailed information regarding a specific program of interest.

Prosser Office: 424 6th Street, #2 | (509)786-3379 | Fax (509)786-3359

Prosser Hours: Monday-Wednesday & Friday 9 a.m. - 4 p.m. (closed for lunch 12-1 p.m.)

Pasco Office: 720 W. Court Street (located upstairs) | (509)545-4042


Mustangs for Mustangs


Mustangs for Mustangs is a local community outreach program, centralized in Prosser, WA. The organization addresses primary housing, primary transportation, medical needs, utility assistance, and rental assistance along with personal safety issues for our fellow Mustangs and their families no matter where they may live. Their network includes anyone who ever attended Prosser schools and anyone who lives in Prosser along with their immediate families.


Jubilees Ministries


Jubilee Ministries believes it is their duty and privilege to welcome our neighbors with open arms and support them in times of need. It is their goal to provide low cost household items, clothing, food and financial help in emergency situations. Jubilee Ministries owns and operates a thrift store and a food bank. Call the Community Care Hotline number (509) 786-3066 for instructions.


Benton and Franklin County Veterans Assistance

Assistance is available on past due utility bills for Benton County veterans, their families and the families of deceased veterans who were honorably discharged from the military. To apply for assistance, contact the Benton and Franklin Counties Department of Human Services at (509)737-3919.